Effective date: 2026-09-09
This Privacy Policy covers personal data for which Proust is the controller. For interview content, the business that ran the interview is the controller, and the Data Processing Agreement (accepted alongside this policy) governs how Proust processes it on their behalf. Participants who scanned a QR: the plain-language version of everything below is at proust.dev/privacy.
Proust ("we") operates proust.dev and the Proust interview service. Contact: privacy@proust.dev.
| Category | Examples | Purpose | Retention |
|---|---|---|---|
| Merchant account data | Login email, workspace name, billing details, your acceptance of our Terms and agreements (the version and time you accepted) | Operating and billing the service; keeping the record of what you agreed to | Life of the account; billing and acceptance records as required by law |
| Participant reward data | Email, phone number, or Venmo handle given at reward claim | Paying rewards; preventing duplicate or fraudulent claims | Up to 12 months after last payout, then de-linked — unless the participant opts into the panel |
| Panel profile (opt-in only) | Interview history, interest signals, contact details | Matching participants to future paid interviews they asked to hear about | While the opt-in stands; withdrawable anytime; auto-deleted after extended inactivity |
| Anti-fraud signals | IP address, device signals, approximate location at scan | Rate limiting; one-reward-per-person enforcement | 90 days |
| Transactional email records | Delivery status of claim and sign-in emails | Making sign-in and reward claims work | 12 months |
Personal data is shared only with the service providers that run Proust — listed, with what each one touches, on the "Your data & privacy" page in the help center — and where the law requires it. Providers act under data-processing terms and cannot use the data for their own purposes.
The Proust website sets no advertising cookies and does no cross-site tracking. The cookies it sets keep merchants signed in and remember that a device already did an interview at a venue today. Product analytics, where enabled, are explicit events with no session replay and no interview content.
Anyone can ask us to access, correct, or delete their personal data, or to stop panel contact, by emailing privacy@proust.dev. We respond within 45 days. We extend these rights to everyone, regardless of where you live.
Data is encrypted in transit and at rest; access is role-limited. If a breach affects your personal data we will notify you without undue delay.
We post changes here with a new version and effective date; material changes get 30 days' notice to account holders.