This document is a working draft (v0.9) and is being reviewed by counsel. Questions in the meantime: privacy@proust.dev.
general
Proust provides AI-conducted interviews at the point of experience: businesses create an interviewer, place a QR code or embed, and receive transcripts and analysis; participants have a short conversation and may earn a reward. Using Proust means agreeing to these terms, the Data Processing Agreement (for business accounts), the Fair Use Policy, and the privacy notices.
License. A personal, revocable, non-exclusive, non-transferable right to use the service.
Your content. Businesses own their interview data; participants own their words. Proust owns the service, its software, and its templates.
Payment. Usage-based billing as described on pricing; price changes with 30 days’ notice.
Service. Provided “as is”; we target high availability but do not warrant uninterrupted service.
Liability. Capped at the fees paid in the preceding 12 months; no consequential damages.
Termination. Either side can end at any time; on closure, data is handled per the DPA and privacy notices.
Law. California, USA.
special terms — businesses
You warrant you have authority to bind your company, and that your use of interview data complies with the laws that apply to your business.
You are the controller of your interview data; treat interview questions as participant-visible by definition.
Don’t use Proust to collect data you shouldn’t: passwords, payment card numbers, government IDs, or health records have no place in an interview.
special terms — participants
Rewards. One rewarded interview per person per venue per day unless the venue says otherwise. Rewards require a genuine, on-topic conversation — low-effort or automated responses don’t qualify. Fraudulent claims are void.
Eligibility. You must be 16 or older to participate, and able to receive payouts where you live.
Your data. Everything about how your conversation is handled is at for interview participants; deletion is one email away.
Disputes. Individual binding arbitration; no class actions. (Small-claims court always remains available to you.)