help center

Everything about running a Proust interviewer — and everything about how we handle the data it collects. Can’t find it? Contact support.

get started
Create your first interviewer
From your website to a live AI interviewer in a few minutes.
Print & place your QR
Where the QR lives decides who talks to you. Counters beat posters.
Set your reward
Venue rewards or cash — and why the reward is earned, not given.
Test your interviewer
Scan your own QR before your customers do.
Read your results
Transcripts land as conversations; Proust synthesizes the why.
Interviewer settings
Change questions, rewards, and length anytime — behind the same QR.
features
How the AI interviewer works
Opens with your questions, follows up on the answers, knows when to stop.
Voice & text interviews
Talking beats typing at the counter. Typing is always one tap away.
Rewards, payouts & the quality gate
Rewards are earned by genuine conversations — and billing follows the same rule.
Locations & multiple QRs
One interviewer, many placements — results sliced per location.
What participants see
The exact flow, screen by screen — worth knowing before your customers do.
Embed anywhere
The same interviewer, inside your website, checkout, or newsletter.
guides
Proust for cafés & restaurants
Table and counter QRs, a drink as the reward, the menu as the ad-hoc question.
Proust for coworking & offices
Members tell you things at the coffee machine they never put in surveys.
Proust for retail
Receipt QRs catch the moment between buying and leaving.
Proust for events & pop-ups
Feedback that arrives while the event is still running, not in Monday's survey.
plans & pricing
How billing works
Free to set up; pay per verified interview minute as conversations land.
Contact support
Email us — a founder reads everything.
terms & privacy
Your data & privacy
What Proust records, who sees it, how long we keep it, and how to delete it.
Data Processing Agreement
The processor terms every business account accepts at signup — no signature needed.
Privacy Notice — Proust product
The formal notice: categories, purposes, retention, and your rights.
Website Privacy & Cookies
What the proust.dev website itself collects: essential cookies only, no trackers.
Terms & Conditions
The terms for businesses and for interview participants, in one readable document.
Fair Use Policy
What unlimited means, and what happens if usage gets extreme. Spoiler: we reach out.
Report abuse
See a Proust interviewer being misused? Tell us — we investigate immediately.